Backup Support
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Contact:
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Provide Backup facilities to the various file servers and application servers. Configure the backup server for the various backup jobs on the servers. Setup tape rotation schedule, and provide for fireproof storage on site and off site storage on a rotating basis.
Keywords: backup, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Colocation Services
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Contact:
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Provide installation, configuration, and support, of application servers housed at the various ACOE facilities. Update OS, Application software, provide Anti – virus software, and protect servers via various means such as PIX firewall, ISA, VLAN, etc.
Keywords: Colocation, ACOENet
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Internet Service
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Contact:
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Internal Internet access.
Keywords: internet
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Network Infrastructure
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Contact:
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Provide and maintain the physical infrastructure for ACOE employees to connect to the Ethernet network at a minimum of 100Mbit. And Power over Ethernet for the VOIP phones. Maintain the Wide area network that connects the school sites to the County office. Setup the VLAN that . . . .
Keywords: network, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Network Monitoring
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Contact:
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Setup Intermapper, Microsoft Operations Manager, Multi Router Traffic Grapher, Packeteer, Lightspeed, SYSLOG server and SNMPc to monitor the various network devices such as routers, switches, servers, WiFi Access Points, and UPS’s. Setup paging for outages...
Keywords: network, monitoring, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Network Monitoring
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Contact:
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Setup intermapper, MOM, MRTG, Packeteer, Lightspeed, SYSLOG server and SNMPc to monitor the various network devices such as routers, switches, servers, WiFi AP’s, and UPS’s. Setup paging for outages due to hardware problems and application outages . . . .
Keywords: monitoring, network, ACOENet
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Network Printing
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Contact:
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Setup Network printer on the network, Setup print queues on the print server, install the printer drivers on the server, configure the printer to print on the network and work with the applications. Troubleshoot problems with the printers. Setup clients to access . . . .
Keywords: network, printing, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Offsite Backup
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Contact:
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Provide districts and other enitities off-site backup facilities. Provide a storage location in our Network Operations Center. The data would be backed up and stored in our facilities according to the Service Level Agreement.
Keywords: offsite backup, backup, offsite, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Remote Application Access
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Contact:
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Provide access to Applications to clients at sites other than ACOE’s sites. Due to the confidential nature of the information. We provide this through holes in the firewall, VPN, and through the use of Terminal servers. We setup the accts necessary on the VPN, and on the terminal
Keywords: remote access, remote, access, workplace
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Remote File Access
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Contact:
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Provide users with access to work files from sites other than ACOE’s sites. Provide varying levels of security based on need and sensitivity of the information. Access can be via VPN, or FTP primarily, Web access is also available.
Keywords: file, access, remote file access, workplace
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Router Maintenance
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Contact:
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Provide maintenance of the client routes in case of hardware failure (we do not cover the hardware just the config in case of hardware failure) or software corruption. We will do Time & Materials work if client requires configuration work not associated with a problem . . . .
Keywords: router, maintenance, hardware
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Storage
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Contact:
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Provide electronic file storage on the network, setup User home directories, Department shares and provide the security controls to ensure confidentiality of the files on the network.
Keywords: storage, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Terminal Services
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Contact:
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Provide Terminal services to ACOE personnel and it's clients to allow access to applications on the ACOE network.
Keywords: terminal, terminal services, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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Wifi Support / Security
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Contact:
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Provide Wifi connectivity to ACOE guest and employees at ACOE sites. Ensure that WiFi access points are located in areas that require wireless connectivity. Use of Air Tight security to disallow laptops at ACOE's Winton building from connecting to unauthorized access points.
Keywords: wifi, security, infrastructure
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Peter Lam
Dir III Info. Tech. Svcs.
510-670-7765
fax: 510-670-3765
peterl@acoe.org |
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