• CTE Program Online Payment Portal Instructions

    Online payment

     

    Program Update:

    Our next cohort will begin in the fall of 2024. 

    Applicants may apply to our program and for the preliminary CTE credential now. If a candidate qualifies, they will be recommended for the preliminary CTE credential. Once the credential is granted by the Commission on Teacher Credentialing, they will be admitted into our program. 

    Once admitted, a candidate must receive a job offer to teach a CTE course in the 2024-2025 school year in order to enroll in the fall 2024 term. 

    Starting in the 2024-2025 school year, our first-time credential-holder program will consist of three courses: one course each in the fall, winter and spring terms. 

    Online Payment Instructions for the Career Technical Education Program

    1. Go to ACOE's Portal at Heartland 

    2. Select "ACOE Career Technical Education (CTE)".

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    4. Next for "Type/FOR/Cause" select Program Fee, Deposit, or choose the course name.

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    5. Enter the corresponding amount in the "Amount" field and then click "Pay." 

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    6. Complete the credit card information on the pages that follow. You will receive an email confirmation.

    The following actions may result in a card being declined:

    1. Auto-fill is used to enter credit card information. 
      If your card is denied, do not use auto-fill. Re-enter the information manually. 
    2. Using an address different than what is on file with the card issuer.
      Make sure that the address entered matches your last credit card statement. This is the most common error, often a result of old auto-fill information.
    3. Entering the incorrect CVV.
      Enter the CVV on your current card. It may have changed since you received a new card. If auto-fill is being used, an old CVV may get entered. 


    Note:

    Heartland Payment Services charges a 3% fee to process your payment which they refer to as a "convenience fee." This fee goes directly to Heartland Payment Services.

    The Heartland Payment System has security measures in place to ensure that there is a positive match between all information entered and the information on file with the bank that issues the card. If there are any discrepancies between the information entered and on file, the transaction will be declined.

    The Alameda County Office of Education's Career Technical Education Credentialing Program neither contacts Heartland to determine the cause of any declined transactions nor remediates issues related to them. In the event a transaction is declined, please review your information and re-enter it or try another credit card. Thank you.