• ACOE CTE Program Policies

    Program Fee

    The program fee is non-refundable. Prospective candidates should read the Program Overview, the Commission on Teacher Credentialing’s requirements, and contact cte@acoe.org if they have any questions about whether they qualify before paying the program fee. See step 1 of the Application Instructions.


    The $300 tuition deposit is non-refundable. It is required before ACOE recommends qualified candidates for the Preliminary CTE Credential and is applied towards the tuition of either CTE 102 or CTE 103. See the Program Overview for details. Candidates forfeit their deposit if they do not enroll in the coursework they are registered for unless they have requested and have been been allowed a one-time deferral. See the Deferral Policy.

    Drop Policy

    A candidate may drop a course at any time before the end date of a course by completing the online Course Drop Form. A candidate may drop a course and receive a full refund minus a $100 drop course processing fee if they drop the course prior to the second week of a course. After one week, a candidate is no longer eligible for a refund. A candidate who drops a course and wishes to continue in the program must request a deferral. See the Deferral policy.


    Candidates in Alameda County Office of Education’s Career Technical Education Teacher Preparation Program are expected to enroll in required courses the first available time they are offered. Applicants agree to do so on the Commitment to Satisfy all Requirements form which is included in the program application. Candidates who do not enroll in a required course when it is offered will be dismissed from the program unless they request a deferral by the end of that course.

    To defer the start of coursework or to continue in the program after dropping a course is permitted under the following circumstances: medical (self or family), maternity, extenuating demand of job or family. If a candidate wishes to defer, they must complete the One-time Deferral Form. If the deferment is allowed, the candidate will be permitted to defer their enrollment until the next date the course is offered. If, after receiving a one-time deferment, the candidate does not enroll in the next available course by the end of the first week, the candidate will forfeit their deposit and be dismissed from the program. A second deferment will not be permitted.

    Expiration of Preliminary CTE Credential

    Note that being permitted to defer enrollment in ACOE’s Clear Career Technical Education course does not extend the expiration date of a 3-Year Preliminary Career Technical Education Teaching Credential granted by the Commission on Teacher Credentialing. 

    Candidates should make every effort to satisfy the Clear CTE Teaching Credential requirements before their Preliminary CTE Teaching credential expires. If it does expire, it is no longer valid. A candidate may appeal for an extension with the Commission on Teacher Credentialing. However, the Commission states that Appeals are not granted if an applicant cannot show good cause, providing documentation of the extenuating circumstances or substantial reasons for the extension request.” See Extensions by Appeal for Credentials and Permits.

    Current ACOE Candidates
    Candidates who have been admitted to our program and have taken coursework, who have an expired Preliminary CTE Teaching Credential or one that will likely expire before they are able to complete the requirements and apply for the Clear CTE Teaching Credential, should contact the program director. An extension may or may not be necessary based on the progress they have made towards satisfying requirements.

    Transfer Applicants
    Individuals with an expired Preliminary CTE Teaching Credential who have not been admitted to our program may submit an extension by appeal either directly with the Commission on Teacher Credentialing or with the assistance of our office. If an external candidate would like ACOE’s assistance with their appeal for extension, they will also need to apply as a transfer student to our CTE program. Before doing so, they must contact the program director who will evaluate the amount of progress the prospective candidate has made towards satisfying the clear requirements and whether there were extenuating circumstances that the Commission on Teacher Credentialing has identified as examples of good cause. As with all transfer students, both the non-refundable program fee and the tuition deposit will be required for admission into ACOE’s program. These payments are non-refundable irrespective of the Commission on Teacher Credentialing’s decision to grant an extension. 


    Candidates’ grades are reported as the following: A (excellent), B (good), C (fair), D (poor), F (failure), I (incomplete), and W (withdrawal). A candidate must have a grade of A,B, C, or D to pass a course. 

    Incomplete Grade
    A candidate who has an F grade may request an incomplete grade before the beginning of the next term. A candidate must have good cause for why the incomplete grade is necessary, such as medical (self or family), maternity, extenuating demand of job or family. A candidate who has received an incomplete may have until the next term to complete their written work and any quizzes. The discussion assignments can’t be made up. 

    If a candidate who has an F grade does not request to take an incomplete, or if a candidate who has been given an incomplete does not complete the work by the end of the next term, the final grade for the course will be an F. Additionally, the candidate will be on academic probation.

    Academic Probation
    A candidate who has failed a class will be on academic probation.  They must then take the class again the next time it is offered and receive a passing grade. Failure to pass a course for the second time will result in dismissal from ACOE’s program.

    A candidate may withdraw from the program at any time. A transcript will be provided upon request. A candidate who has received an F grade who wishes to withdraw from ACOE’s program may elect to have their final grade as W for withdrawal. 


    No one other than the employees of ACOE submits credential recommendations. Any individual who is making recommendations for credentials will always be a current employee of ACOE. All credential recommendations are made by the program director of credentials and are submitted by our credentials manager. 

    Grievance and Appeal Process

    ACOE College of Education has established the following process to address grievances that may arise from participants in any of its College of Education programs. Before a grievance can be filed, the candidate must make every effort to communicate with the program director to resolve the issue. 

    Should a candidate question prerequisites for program participation, program requirements, participation hours, special needs provision, anti-discrimination policy, program extension request rationale, demonstrating candidate competencies and/or denial of the designated subjects CTE credential, the following process will be implemented:

    Step 1:
    Discuss concerns, informally, with the program director first.

    Step 2:
    Submit Complaint Form (“Complaint”), if concern is not resolved, to ACOE College of Education Administration office via this Online Complaint Form or US Mail using this Paper Complaint Form and mailing to: ACOE, College of Education, 313 W Winton AVE RM 274, Hayward, CA 94544.

    Step 3:
    The program director will review the Complaint. If necessary, the program director may request a meeting with the candidate, by phone or in person, to obtain clarification and/or further facts regarding the Complaint.

    Step 4:
    The program director will provide a determination in writing within ten business days after receiving the Complaint. 

    Step 5:
    If the candidate disagrees with the determination, he or she may appeal by submitting a written appeal to ACOE College of Education Administration office within 30 days of the program director’s decision. 

    Step 6:
    The Grievance and Appeal Evaluation (GAE) Team will convene, review any additional information, propose a resolution, and make a final decision within fourteen business days after receiving the Complaint from the program director. 

    Step 7:
    A final decision will be made and communicated in writing to the candidate from the GAE Team within ten business days following the Team meeting.